Frequently Asked Questions

  • Here’s a comprehensive privacy policy summary based on the information provided in the document:

    Privacy Policy Summary for Squarespace Sites

    Introduction
    This privacy policy outlines how your Squarespace site collects, uses, and shares visitor data. It is designed to comply with applicable privacy laws and ensure transparency about data handling practices.

    1. Data Collection
    Your Squarespace site collects personal information for various purposes, including analytics, commerce, customer accounts, and marketing. The types of data collected may include:

    • Browser, network, and device information

    • IP address

    • Web pages visited before and during your visit

    • Clicks, internal links, pages visited, scrolling, searches, and timestamps

    • Billing and shipping address

    • Email address, name, and phone number

    • Details about purchases, subscriptions, or appointments

    2. Cookies and Tracking Technologies
    Your site uses cookies and similar technologies to enhance the browsing experience. These cookies may include:

    • Necessary cookies: Always active to securely serve the website.

    • Analytics and performance cookies: Used to track site traffic and activity, activated upon visitor consent via a cookie banner.

    Third-party tools integrated into your site, such as Google Maps, Vimeo, or Facebook Like buttons, may also place cookies and collect visitor data.

    3. Data Usage
    The collected data is used for the following purposes:

    • Analytics: To understand site traffic and activity.

    • Commerce: To fulfill orders, manage customer accounts, and process payments.

    • Marketing: To send promotional emails and abandoned cart notifications.

    • Customer Accounts: To improve checkout experiences and customer service.

    • Scheduling: To manage appointments booked through Acuity Scheduling.

    • Shipping: To calculate real-time shipping rates and deliver physical products.

    • Taxes: To calculate sales tax based on visitor location.

    4. Data Sharing
    Your Squarespace site may share data with:

    • Squarespace: For hosting, analytics, and site functionality.

    • Third-party service providers: Including payment processors (e.g., Stripe), fraud monitoring services (e.g., Sift), shipping providers, and tax calculation services.

    • Google Places API: To auto-complete shipping and billing addresses during checkout.

    • Third-party integrations: Such as Google Fonts, Adobe Fonts, Printful, or Zapier, for specific functionalities.

    5. Visitor Rights
    Visitors have the right to:

    • Access their data

    • Request corrections to inaccurate data

    • Opt-out of marketing emails

    • Request deletion of their data

    6. Security Measures
    Squarespace implements security measures to protect personal data and ensure compliance with privacy regulations, including GDPR and other applicable laws.

    7. Reporting and Complaints
    Visitors can report issues such as copyright infringement, illegal content, malware, phishing, spam, or domain inaccuracies through Squarespace’s reporting channels.

    8. Contact Information
    For questions or concerns about this privacy policy, visitors can contact Squarespace customer support via email (available 24/7) or live chat (Monday-Friday, 4:00 AM to 8:00 PM EST).

    9. Updates to the Privacy Policy
    This privacy policy may be updated periodically to reflect changes in data handling practices or legal requirements.

    Disclaimer
    This summary is based on the information provided in the document and is for informational purposes only. For specific legal advice, consult a qualified legal professional.

  • We out source our merchandise to a third party based in Canada. For further information on their specific privacy policy and data handling, please follow the link to the shop.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond as quickly as we’re able.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.